Privacy Policy

Introduction

Alleviate Pain Specialists ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name, email address, phone number, and mailing address
• Insurance information for billing purposes
• Information submitted through contact or referral forms
• Account registration information for the patient portal

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and browsing behavior. We use this information to improve our website and services.

How We Use Your Information

• To provide and manage our healthcare services
• To respond to your inquiries and fulfill your requests
• To process insurance claims and billing
• To send administrative communications
• To improve our website, products, and services
• To comply with legal obligations

HIPAA Notice of Privacy Practices

As a healthcare provider, we are required by law to maintain the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices provides detailed information about how we may use and disclose your PHI. A copy is available at our office and will be provided at your first visit.

Your PHI will only be used or disclosed as permitted or required by law, including for treatment, payment, and healthcare operations. You have the right to request restrictions on certain uses and disclosures of your PHI.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our patient portal uses encrypted connections and session timeouts to protect your data.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may set your browser to refuse cookies, though some features of the website may not function properly without them.

Third-Party Services

We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements and applicable law.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your medical records

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: